Senior Associate - Market Data

Chennai, Tamil Nadu - . Resolves operational problems within the limits defined by management and, if necessary, provides timely feedback on problems beyond management 's control. Report problems, status and propose solutions to MDCC global lead manager. Controls the quality of services provided and the costs and risks associated with CC activities. Process KPI on quality, load and risk to monitor CCs activities. Take corrective action if problems occur communicate accordingly. Develop and implement control activities..., with regards to Market Data contracts, to control operational and financial risks. Monitor and assume SLAs responsibility with internal clients. Follow contingency procedures for critical activities within CCs. Ensure the management, motivation, evaluation, training and professional development of staff in order to have the skills required internally. Create, maintain and inspire a dedicated and motivated team. Organize work to enable team members to acquire new skills, starting with the...