Cogncise - Agent - Telesales (2-4 Yrs) Goa (Telesales/Inside Sales/BPO)

Job Profile : Call center AgentExperience : 2 - 4 yearsLocation : MargaoTime : 4.00 am to 1.00 pm (Australian Process)Education : GraduationResponsibilities :- Conduct outbound sales calls to prospective customers in the Australia.- Introduce and pitch services to generate interest and close sales.- Build and maintain a strong sales pipeline by identifying and qualifying leads.- Follow up on leads and nurture relationships with potential customers.- Understand customer needs & address their needs effectively.- Meet or exceed sales targets and objectives.- Document all customer interactions, sales activities, and follow-up actions accurately in the system.- Collaborate with the sales team and other departments to coordinate sales efforts and provide feedback on market trends.- Keep abreast of industry trends, product developments, and competitors activities.- Provide exceptional customer service and support to existing and potential customers.Skills and Qualifications :- Proven experience in sales, preferably in a call canter or tele sales environment.- Excellent verbal communication skills with a clear and pleasant phone voice.- Strong persuasive and negotiation skills to effectively close sales.- Ability to quickly build rapport and establish relationships with customers.- Active listening skills to understand customer needs and address objections.- Self-motivated and target-driven, with a focus on achieving sales goals.- Good organizational and time management skills to prioritize tasks and manage a high volume of calls.- Basic computer literacy and proficiency in using productivity tools.- Knowledge of the product or service being sold and the ability to articulate its value proposition. (ref:updazz.com)

Payroll Type : Permanent