Grow Interior - Business Manager - Sales (3-5 Yrs) Anywhere In India/Multiple Locations (B2C/Retail/Channel Sales)

Job Summary :- As a Business Manager at our esteemed organisation, you will assume a leadership role overseeing the Client Manager team while actively managing a portfolio of Interior Design Clients. Your responsibilities will include leading the team to effectively prequalify and close hot leads, demonstrating excellent negotiation and communication skills.
-Moreover, you will play a crucial role in client satisfaction by handling challenging situations with professionalism and intelligence.Key Responsibilities :1. Team Leadership :- Lead, mentor, and motivate the Client Manager team to achieve and exceed performance targets. Implement effective performance management strategies, including goal setting, regular feedback, and performance reviews- Conduct regular training sessions to enhance team members skills in lead prequalification, negotiation, and client management.2. Client Portfolio Management :- Manage a portfolio of Interior Design Clients, ensuring their needs are met and expectations exceeded.- Collaborate with Interior Design Partners to facilitate the closure of hot leads, providing strategic support to the team.3. Lead Conversion :- Demonstrate strong negotiation skills to assist Interior Designers in closing hot leads successfully.- Act as a strategic advisor to both the Client Manager team and Interior Design Partners in navigating complex client situations.4. Client Satisfaction :- Handle challenging or dissatisfied clients with intelligence and professionalism, aiming for effective conflict resolution and maintaining positive client relationships.- Implement proactive measures to enhance overall client satisfaction.5. Reporting and Analytics :- Utilize reporting tools & data analytics to track and analyze team performance.- Proficiently work with Google Sheets & CRMs to generate insightful reports and contribute to data-driven decision-making.Qualification :- Bachelor s or Master s degree- Minimum 5 years of total experience with 3 years of Sales experience - Experience in Real Estate domain is an added advantageSkills & Attributes :- Strong interpersonal & communication skills- Exceptional negotiation and problem-solving skills- Comfortable working in a hands-on, rapidly evolving start-up environment- Proficiency in CRM software and other relevant tools- Result-oriented with a keen focus on achieving conversion targets- Detail-oriented with a commitment to delivering exceptional customer experiences (ref:updazz.com)

Payroll Type : Permanent