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Executive - Customer Support (0-3 Yrs) Jaipur/Rajasthan (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
Position Title : Customer Support ExecutiveExp : FresherLocation : JaipurWorking Mode : OnsitePrimary Skill : Hindi and English language Mandatory, Finance KnowledgeGood to have : Excellent Communication skillsQualification : BCom, BBA, BBM, BA, B.Sc, MBA/PGDMRoles and Responsibilities :- Provide technical support and ad-hoc training to customers who use the company s product, replying to inbound queries.- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
ARTING DIGITAL
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