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Virtual Relationship Manager - Inside Sales - Hospitality (1-2 Yrs) Mumbai/Navi Mumbai (Telesales/Inside Sales/BPO)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Soft Skills: Fluent in English/Hindi (any other regional languages preferred)Job Description- We are looking for an enthusiastic Remote Sales Executive/Virtual Sales RM to contribute to generating sales for our company. You will be responsible for closing sales over phone/ video calls and maintaining good customer relationships.
-An effective Remote Sales Executive/Virtual Sales RM must be an excellent communicator and have superior people skills, should be able to identify customer holiday/travel needs, pitch the correct membership plan & convince the customer to buy Club Mahindra membership. They must be comfortable presenting products or services over phone & video calls, as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.Key Responsibilities- Contacting potential or existing customers to pitch them about Club Mahindra membership.- Calling fresh, churned, and cold leads to convert them into sales, collection of downpayments, sales logging & system updation. Ensure minimum EMIs are collected as per the payment plan sold to the customer.- Drive monthly unit and revenue targets.- Attend mandatory daily new calls, meet the connected calls requirement, and follow up cases.Handling and addressing customer escalations (if any).- Pitching to existing customers to upgrade to a higher tenure membership, generating referrals & closing sales.Skills- Proven experience as an end-to-end sales executive (remote/field) only.- Proven track record of successfully meeting sales targets preferably through a virtual mode.- Good knowledge of relevant Excel, telephone systems & able to pitch using presentations.- Ability to learn about products and services, describe/explain them to prospects and drive sales closure.- Cool-tempered and able to handle rejection.- Outstanding negotiation skills with an ability to resolve issues and address complaints.- Ability to work as a part of a team & handle a high-pressure environment.Industry Experience: Mandatory Travel/ Hotel/ Tourism is required. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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