Burgundy Hospitality - Design Consultant - Retail Sales (3-10 Yrs) Mumbai (B2C/Retail/Channel Sales)

Job Description : Design Consultant, Ligne RosetPosition Description :As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique to understand customer requirements and crafting solutions using the Company s product portfolio. This role requires experience in the retail of luxury furniture.Job Requirements :1. Delivering an outstanding customer experience :- Engage with customers to understand their furniture needs and provide recommendations that meet their requirements.- Attending to walk-in customers inquiries.- Promote sales of high-end furniture and lifestyle accessories.- Guide customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.- Respond to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.- Build and maintain strong relationships with customers to foster loyalty and repeat business.2. Sales and Business Development :- Meet and exceed sales targets and KPIs set by the management.- Proactively engage with customers to drive sales, build customer loyalty, and increase market share.- Build a robust pipeline of potential customers and maintain an accurate customer database.- Identify opportunities to cross-sell and up-sell products and services to customers.- Maintain an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.3. Store Operations :- Ensure that the store is well presented, and the products are displayed attractively and prominently.- Maintain accurate inventory records and ensure the store is adequately stocked.- Ensure that the store is clean, tidy, and meets health and safety standards.- Provide feedback to the management on customer preferences, product demand, and store operations to continuously improve the businessQualifications & Skills :- Candidate should be an architecture graduate or have an interior design degree.- 2 years of experience in retail sales, preferably in the luxury furniture industry.- Excellent verbal and written communication skills.- Strong sales and negotiation skills.- Demonstrated ability to build and maintain strong customer relationships.- Ability to work independently and as part of a team.- Strong organizational skills and attention to detail for tracking information in MIS.Reporting To : Boutique ManagerLocation : Prabhadevi, MumbaiAbout us :Burgundy Brand Collective is one of India s fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts, Papabubble - an artistic, youth-oriented global candy brand, and Ligne Roset - a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. (ref:updazz.com)

Payroll Type : Permanent