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Customer Support Executive

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Experience: Freshers&
Job Type: Full Time
& Location: Noida, Sector 62
& Job Title - Customer Support Executive
& Skill set Requirement:
& Excellent Communication skills and problem-solving abilities.
& Job Responsibilities:
& Maintaining A Positive, Empathetic, And Professional Attitude Toward Customers at All Times.&
& Responding Promptly to Customer Inquiries.
& Communicating With Customers Through Various Channels-WhatsApp/Emails/Calls
& Acknowledging And Resolving Customer Complaints.
& Knowing Our Products Inside and Out So That You Can Answer Questions Keeping Records of Customer Interactions, Transactions, Comments, And Complaints.
& Communicating And Coordinating with Colleagues as Necessary.
& Good Writing Skills, Can Work on Content If Required
& Help To Do Some Game Related Tests
& Call Back to Top Users
& Other Temporary Tasks
& Ability To Stay Calm When Customers Are Stressed or Upset.
& Comfortable Using Computers.
& Experience Working with Customer Support.
& Contact potential customers to showcase company products or services.
& Education: Higher Education 10/12th OR Graduate&
Language: Hindi & English (Preferred)
Industry - Gaming
Shift Timings: 10:30am 07:30pm
& Terms:
& 5 Day Week
& 2 Rotational Week Off (after training period)
& Training Period Fixed Saturday & Sunday Off.&

Job Profile : Customer Support Executive
Industry : tech-support
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About Employer
Freshersworld (Registered since June-2017)
Kyankunj Tradezone Private Limited
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