Customer Service Role - International Voice Process - Transportation (0-2 Yrs) Mohali (After-Sales/Customer Service)

-Leadership Role-Attractive salary & benefits-Great work environmentOur client is dedicated to providing cutting-edge technology solutions to companies in the high-tech industry. Their team of experts specializes in Transportation, Logistics, Supply Chain and StorageThe JobYou will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Candidate- You possess a Degree/Diploma in any field.- Fresher s are also welcome- You have strong communication and interpersonal skills and a proven track record in building relationships with senior level stakeholders.- You have working knowledge of communication, BPO experience and Negotiation skills- You are highly goal driven and work well in fast paced environments- You are a strong team player who can manage multiple stakeholders- You possess strong analytical skills and are comfortable dealing with numerical data (ref:updazz.com)

Payroll Type : Permanent