Clickpost - Onboarding Manager (2-5 Yrs) Bangalore (After-Sales/Customer Service)

Your journey at Clickpost : As an onboarding Manager, you are the link between our customers and the product. You will :- Work with a wide variety of clients across the Ecommerce Industry and analyze/understand customer needs and translate them into the best possible Clickpost solution.- Respect project deadlines and keep track in order to deliver an outstanding customer experience.- Be responsible for your own portfolio of clients and engage with them from the onboarding until the go-live.- Work closely with our sales, product team, and tech team to ensure the best customer journey and aid product design and development.- Help our clients get the most out of Clickpost by providing training, demos, support, and reduce churns.Requirements :About You :You are a proactive person with both commercial and analytical skills. You also :- Have excellent communication skills, and are comfortable speaking to stakeholders at different levels - from Product managers to CTOs- Have Project management skills Have a Bachelor s/Master s degree- Are flexible & self-structured with the ability to shift gears quickly and efficiently- Are as excited about technology as we are Are able to communicate efficiently with developers and Product Manager- Having experience in a similar position, in Startups or in Saas Company is a plus (ref:updazz.com)

Payroll Type : Permanent