GS Software - Telecaller (0-1 Yrs) Kolkata (Telesales/Inside Sales/BPO)

- Make outgoing calls to customers to advise them of products and services that may be of interest to them.- Take customer information and update it in the database as required.- Put through relevant sales and contracts for sales of goods or services.- Explain products and service features to clients.- Pass on leads to the outbound sales team if applicable.- Upsell and cross-sell other products that may be useful for clients.- Understand the customers needs and tailor the service to their needs.- Be patient with a polite and customer-focused telephone manner.- Update customer information such as change of address and phone number when requested to do so.- Follow-up calls with emails if required. (ref:updazz.com)

Payroll Type : Permanent