Key Account Manager - Sales - Gold Loan (4-8 Yrs) Mumbai (BFSI Sales)

Roles & Responsibilities:- Lead and deliver on targets for new customer acquisition, repeat business, revenue, retention, fulfillment efficiency, and profitability.- Cross-Selling of Third-Party Products : Identify opportunities for cross-selling various third-party products to customers, increasing revenue and enhancing the customer experience.- Building Rupeek Business Partners and DSA Channel : Establish and nurture partnerships with local businesses and develop a robust DSA channel to drive business growth.- Liaising with Lending Partner Banks : Foster strong relationships with lending partner banks, collaborate on business strategies, and ensure seamless communication and cooperation.Risk and Audit and Compliance Adherence : Implement risk management protocols, ensure compliance with internal policies and external regulations, and conduct periodic audits to maintain a secure and compliant environment. Ensure adherence to regulatory and compliance requirements at all times, maintaining the highest standards of ethical conduct.Derive valuable insights from the field, collaborate with cross-functional teams, and translate them into actionable business strategies to address operational challenges.Org Building :- Recruit and mentor City/Cluster across various locations to enhance operational excellence and maintain the approved Headcount in the region.- Coach and lead the team towards success by providing regular feedback and training.- Establish a culture of continuous improvement to drive reliability and exceptional customer experiences.Desired Skill Set:- Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.- Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions.- Demonstrated ability to handle multiple priorities and meet deadlines effectively.- Ability to do demand generation in the market and build offline channels.- Should be good at relationship management across various stakeholders (Customer, Channel partner, Internal team, cross functional)- Ability to engage and influence individuals within the operations team.- Excellent people management skills for overseeing mid-large teams.- Proficiency in tactical and structural problem-solving approaches. (ref:updazz.com)

Payroll Type : Permanent