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Required BPO/Telecaller - Pune

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Night shift, international. Its cold calling and lead generations and interview first round will be arrange by telephonic at same working time if got selected then come to office for next round. Salary hike depend on interview.
&
  • Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Minimum Requirement:
  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level
&

Job Profile : BPOTelecaller
Industry : BPO
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About Employer
Freshersworld (Registered since June-2017)
Mountainhighsolutionscom
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