Required Helpdesk Associate,

:Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow:up steps.
:typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on:line system problems are resolved in an accurate and timely manner.
:Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role
:basic MS troubleshooting.
:Basic computer knowledge.
:Basic TS on networking.
:Basic technical skills for troubleshooting on issues related to computers.
Requirements :
: 6 Months of experience.
: Good Communication Skills.
: rotational shift.
: Basic Technical TS skills.

Job Type: Permanent