Juleo - Analyst - Product Operations/Client Management (0-2 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

Company Overview :- Juleo is a Delhi NCR based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time: Online Dating and matchmaking. We are not yet another dating app, but a Trusted Exclusive Singles Club where every Member gets a personal AI matchmaker who gets you great first meetings.- We are a motley crew of smart, passionate, and nice people who believe you can build a high-performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy. Our illustrious angels include unicorn founders, serial entrepreneurs with exits, tech & consumer industry stalwarts, and investment professionals/bankers. (We don t have a website as we are in semi-stealth)- We are hiring for our founding team (in Delhi NCR only, no remote) that will take the product from prototype to landing! Opportunity for disproportionate non-linear impact, learning, and wealth creation in a classic 0-1 with a Silicon Valley caliber founding team.- Team Members : Varun Sud (Founder CEO), Chiranjeev Ghai (Co-Founder), Saransh Dua, Vidushi Khanna, Neha Tomar, Simran Rajagopalan (Intern), Naina Narain (Marketing consultant), Nidhi Khadria (Legal consultant), Kapil Nayyar (Finance consultant)Analyst - Product Operations/Client Management Company :- Juleo is a Trusted Exclusive Singles Club. We are an Applied AI start-up using technology to make online dating/matchmaking more efficient and healthier, given dating app fatigue/burnout is at an all-time high. Our founders are experienced alumni of Google, Zomato, Wharton, IIT and believe high-performing companies can be created with a culture of respect & empathy. Come work with using this exciting, fun space to combine a job with doing social good!Job Description :- In the initial phase, the candidate will play a matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities of conducting interviews, matching client profiles, arranging meetings, and providing feedback.- As we automate the process, responsibilities will evolve to codify tribal knowledge gained and human judgment that our AI algorithm can use, to suggest product & service improvement based on user interactions, protecting the brand and keeping the Club clean/free from bad actors.Requirements :- 1-2 years experience in client management/customer care with exceptional communication skills- Outstanding communication, empathy, and interpersonal skills to connect with diverse clients and cater to their preferences and needs- Exceptional organizational and time management manage multiple clients simultaneously. A high bar for excellence- Working knowledge of Excel- High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions- Bachelor s degree in psychology, sociology, or a related field is preferred, but not required- Juleo is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees (ref:updazz.com)

Payroll Type : Permanent