Executive - Inside Sales - EduTech (1-3 Yrs) Delhi (Telesales/Inside Sales/BPO)

No. of Vacancies : 05Position : Inside Sales Executive Industry : Edutech- Shift timing : 10.00 to 7.00/ 11.00 to 8.00- Sunday timing : 12.00 to 9.30- 6 days workingJob Description :Responsibilities and KRAS :- Contact potential or existing customers to inform them about a product or service using scripts- Answer questions about products or the company- Ask questions to understand customer requirements and close sales- Enter and update customer information in the database- Take and process orders in an accurate manner- Handle grievances to preserve the companys reputation- Go the extra mile to meet sales targets and facilitate future sales- Keep records of calls and sales and note useful informationRequirements and skills :- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems- Ability to learn about products and services and describe/explain them to prospects- Excellent knowledge of English- Excellent communication and interpersonal skills- Cool-tempered and able to handle rejection- Outstanding negotiation skills with the ability to resolve issues and address complaints.Education Criteria : Graduate/postgraduate from any stream (ref:updazz.com)

Payroll Type : Permanent