Web2Globe - Team Leader - Customer Service (2-4 Yrs) Delhi NCR/Delhi (After-Sales/Customer Service)

Only female candidates may apply for this position.We are seeking a dynamic individual to join our team in the role of Team Leader or Assistant Team Lead. The ideal candidate will possess excellent communication skills, proven experience in team handling, strong team management abilities, and preferable experience from the BPO or Ecommerce sector.Key Responsibilities:- Demonstrating strong verbal and written communication abilities to facilitate effective team collaboration, client interactions, and project management.- Articulating ideas clearly, actively listening, and fostering open communication within the team.- Team Handling Experience: Leading and managing teams by providing guidance to team members, resolving conflicts, and ensuring a smooth workflow.- Demonstrating leadership skills, empathy, and the ability to motivate and inspire team members.- Team Management Skills: Proficiency in resource allocation, task delegation, and performance evaluation.- Effective time management, organizational skills, and the ability to prioritize tasks.- Industry Experience: Experience in the BPO or Ecommerce sector is highly valued, as it aligns with our business needs.Qualifications:- Excellent communication skills.- Proven experience in team handling.- Strong team management skills.- Preferable experience from the BPO or Ecommerce secto (ref:updazz.com)

Payroll Type : Permanent