Paisa Bazaar - Team Leader - Telesales (3-9 Yrs) Chennai (Telesales/Inside Sales/BPO)

Job Description :- Fully responsible for meeting and exceeding targets as assigned periodically.
-Manage relationships with different departments to assist in smooth and effective functioning of the department.
-Communicate effectively and ensure teams are abreast on all product updates and of any changes in the process.
-Proactively work towards identification and solution of potential service delivery issues.
-Provide quick and alternative ways and solutions to resolve any operational issues.
-Responsible for managing attrition within specified limits.
-Maintain and analyze performance to ensure constant improvement.
-Monitor and conduct performance review with respective team members on daily/weekly/monthly basis.
-Constantly guide and motivate team members to better performance and improve working environment.
-Enable better performance/growth readiness for team members through coaching & mentoring. Skills Required : - Should be able to effectively communicate the purpose of their company to both employees and customers.
-Must be able to follow the directions of upper management, and possess strong leadership and organization skills themselves.
-A high degree of operational excellence with an interest to do repetitive and detailed work.
-Strong Organizational skills in planning work and managing data.- Work Experience in team handling:- 3 to 9 years (ref:updazz.com)

Payroll Type : Permanent