Process Executive/Senior Process Executive

Negotiable

by Freshersworld
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Job Specifications

Employment Type Full time jobs

Job Description

Brady Corporation is hiring for Process Executive/Senior Process Executive

Department: Credit & Collections&

Position Reports To Manager/AM

Eligibility Criteria

BA/BS in accounting, finance or related field or a minimum of 3 years of C&C, experience.
Experience with GetPaid collection software
Experience in Oracle
Experience in SAP

Position Summary

Responsible for supporting Platform Credit &Collection on admin tasks including but not limited to shared mailbox management, reporting, offsets, disputes, managing dialer, processing credit card payments.& & Works closely with Brady C&C Collectors, Customers, Sales, Customer Service, and others both external and internal to Brady for resolution of customer inquiries.& Effectively presents complex information, in verbal and written form and responds to questions and requests from internal and external customers in a timely manner.& Demonstrates a working knowledge of C&C Policies and Procedures, return policy, sales orders, credit, debits, and cash application.&

Supports team members through teamwork and meets individual and team goals.

Essential Duties and Responsibilities

Utilize Get Paid and SAP to assist in performing collection and deduction research.
Effectively present complex information and respond to questions from internal and external& & customers.
Understands and follows all Credit & Collection related processes
Provide support to Collections team when required
Processes multiple and various Accounts Receivable transactions
Manages Getpaid Failed Faxes and No AP contact
Processes Customer Refunds
Manages Admin dispute
Coordinates with other departments and local C&C team to provide resolution to customer inquiries/concerns
Creates various reports for site/ department performance and data sources for C&C functions.
Process credit card payments ie. Received through Emails and Website.
Supports Process Improvement initiatives
Understanding and hands on experience of processing Debit/Credit Memo, offset and clear customer accounts&

Required Knowledge, Skills and Abilities

Enthusiastic, self- motivated and high level of energy and drive especially in the face of resistance or setbacks
Analytical and problem solving skills with ability to examine documents and investigate& discrepancies
Excellent written and verbal communication skills in English
Accuracy/attention to detail
Passion for Lean Principles and strong will to deliver results
Microsoft Windows, Word and Excel experience
Critical thinking skills
Comfortable in challenging existing processes and performance
Experience in managed multiple customers and points of contact
Decision making skills
Identify process improvement opportunities
Strong organization and prioritization skills
Excellent research skills
Understanding of financial analysis
Proficient in understanding and speaking English
Requires strong ability to prioritize and be self-motivated in order to meet daily demands of customers and supervisor.
Knowledge of Accounting and Finance Fundamentals
Work requires the level of educational development normally acquired through completion of a two-year associate degree in business or related field. A bachelor 's degree in Accounting or Finance preferred.
Requires a thorough understanding of the credit and collections functions in order to work under limited supervision in resolving complex credit issues