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Required Process Associate - Hyderabad

Negotiable
by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
Genpact is hiring for Process Associate.

Eligibility Criteria

  • Graduate (Any Discipline)
  • Freshers are eligible

Responsibilities

  • Respond to customer queries and customer 's concern
  • Making outbound calls to Customers and Employers&
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and bring up product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment


Preferred qualifications

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach&
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

Location: & Gurgaon & Hyderabad

Salary: & INR 21000 Incentives per month

Interview& Mode:& Walk In Interview

Job Profile : Process Associate
Industry : Others
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About Employer
Freshersworld (Registered since June-2017)
Genpact
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