Immediate Openings for Semi Voice Process Jobs

Immediate Openings for Semi Voice Process Jobs Job Description Answer all inbound queries as per call flow procedure. Adherence to process to ensure high quality and customer service. Follow escalation procedures for issues uncontrollable at agent level First call resolution. Break schedule adherence. Involvement in motivational activities, implementing feedback given during monitoring sessions. Updating various logs like escalation log, complaint tracker etc. Ensuring data security - proprietary data of customers Skills: Fluent in English communication verbal and Nonverbal Excellent communication skills Should be Fluent in Writing and communication in Tamil or Malayalam or Kannada or Telugu or Hindi. Customer focused Ability to multi-task and prioritize workload Ability to adapt to continuously changing procedures and environment Team player with strong interpersonal skills Freshers can also apply for this Job. Currently hiring for Immediate Joiners. Interested Candidates can contact the HR for further Details. With Regards, HR - Preetha