Store Manager Retails

Develop store strategies to expand store traffic and optimize profitability
Ensure a consistent, quality store experience for customers: customer needs are met, complaints
are resolved and service is quick and efficient
Drive sales of various airtel plans, plan upgrades & products - my airtel app, WYNK, airtel TV etc.
Maintain store staff job results by coaching, counseling, disciplining, planning, monitoring, and
appraising job results
Maintain inventory levels of airtel assets - SIM cards, dongles, Wifi devices
Ensure adherence to pre-defined airtel SOPs to run store operations smoothly
Skills Required
Good communication and interpersonal skills
Ability to analyze data and derive insights
Customer centricity while taking all decisions
Ability to drive large teams towards specific objectives
Ability to monitor store transactions
Digital Savvy, ability to manage digital assets
Educational Qualifications
Graduate, preferably MBA
Work Experience
3-4 years of retail shop floor experience
Preferred sectors: Modern retail, Telecom, Consumer durables, Apparel/ fashion