Dispatch Executive For Freshers and Experience

Dispatch Executive For Freshers and Experience Full Job Description POSITION SUMMARY The primary responsibility of the Dispatch Assistant is to ensure safe, accurate, timely and efficient delivery of all orders while facilitating and supporting drivers and dispatchers as they perform their duties. RESPONSIBILITIES Ensure each customer receives outstanding service; Provide accurate and efficient record keeping for all delivery orders; Complete administrative duties as required; Answer phones and respond to customer requests; Answer customers' questions and provide information on delivery times, trucking information and policies; Accurately complete daily balancing and closing; Communicate with the Yard department regarding order preparation, inventory issues, vehicle loading, etc; Communicate with Sales and Purchasing departments as required regarding orders for delivery, pick-up or transfer; Uphold office cleanliness standards; Adhere to all health and safety procedures; QUALIFICATIONS / KEY SKILL REQUIREMENTS Ability to provide excellent customer service; Ability to effectively communicate both orally and in writing; Excellent math, problem solving and organizational skills; Be a fast learner and have the ability to perform multiple tasks at once; Comfortable working in a fast paced environment; Skilled in map reading; Ability to learn the delivery areas to coordinate driver's deliveries; Be computer proficient; Be cheerful and come to work every day with a positive attitude; Strong team player yet still able to work independently with minimal supervision; Job Types: Full-time, Regular / Permanent Salary: 20k - 25k per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental pay types: Dispatch: 1 year (Required) Regards Hr Anika