We have Urgent Opening of Customer Care Executive- Flipkart

We have Urgent Opening of Customer Care Executive for Flipkart

Roles And responsibility -

• Handle queries of customers related to products, delivery, rates, etc.
• Should have the flare for delivering good customer service.
• Need to have the zeal and the knack to promote products and services over the phone. Has to have the ability to comprehend the customers well over the phone.
• Should know how to excel and exceed customer expectations by going the extra mile.

KEY SKILLS:

• Good command over written and spoken English Possess excellent listening skills
• Dedication towards the work
• Working knowledge of computers basics of Excel, MS Word and PowerPoint Flexible to work in any shift timings
• Good comprehension skills Analytical & Probing skills
• DESIRED CANDIDATE PROFILE:
• Education Qualifications &ndash HSC/Any Graduate.
• Excellent command over English Verbal & Written
• Good knowledge of computer typing speed 25 words per minute, accuracy At least 80% Excellent inter personal skills
• Open to work in Rotational shifts